Distance Sales Agreement
B2B distance sales terms for online warehouse orders by approved pharmacies.
Last updated: 18 August 2026
This Distance Sales Agreement ("Agreement") governs the B2B (business-to-business) distance sales relationship between approved pharmacy members ("Member") and DATA FARMA ECZA DEPOSU İLAÇ ANONİM ŞİRKETİ ("Depot", "we") on the online warehouse platform ("Platform"). Pharmacies that register also accept the Membership Agreement during signup. This Agreement is not subject to the consumer cooling-off regime under Turkish Law No. 6502; the relationship is commercial / professional.
1. Parties and scope
Seller: DATA FARMA ECZA DEPOSU İLAÇ ANONİM ŞİRKETİ Tax ID: 2712070608 Address: Macun Mh. 187 Cd. No: 54/66 Yenimahalle/Ankara Email: info@datafarma.com.tr Phone: 0537 777 42 00 Buyer: a pharmacy member registered on the Platform and approved by the Depot. The Member represents that the trade name, GLN, tax or national ID and other details provided at registration are accurate and up to date, and that the account will be used only on its own behalf and for its commercial / professional activity. The Platform is intended for B2B supply of health products; it is not for consumer sales or users under 18.
2. Account, approval and security
• Membership may only be created by an authorized pharmacy representative. • Applications are subject to Depot approval; unapproved accounts cannot place orders. • Login credentials must not be shared; the Member is responsible for account use. • The Depot must be notified promptly of suspected unauthorized use or security breaches. • The Depot may suspend or terminate accounts in case of regulatory breach, false statements or security risk.
3. Orders, pricing, tax and total amount
• Prices, stock, expiry and campaign information shown on the Platform are informative and may change. • Whether product prices are shown VAT-inclusive or VAT-exclusive is stated clearly on the relevant product, cart or order summary screen. • Before the order is confirmed, the Member is shown on the order summary the names and quantities of the products, unit prices, applicable taxes, discounts, any delivery/shipping charge, the total order amount, the selected payment method and delivery details. Upon the Member's confirmation, those order-specific details form a transaction record that is an integral part of this Agreement. • Creating an order does not alone create an invoice or shipment obligation until processed / approved by the Depot. • The Depot may partially or fully cancel an order, or request additional confirmation, due to stock, pricing / logistics constraints or legal requirements. • Maximum sale quantities, regional visibility and similar limits may apply.
4. Delivery and invoicing
• Delivery is made to the address specified by the Member on the Platform. The Member is responsible for delays and costs caused by incorrect or incomplete address data. • Minimum order amounts, shipping / delivery campaigns and similar conditions may be announced on the Platform. • Invoices are issued under Member details in accordance with applicable law. The Member is responsible for the accuracy of tax office, tax / national ID and trade name information. • Detailed cancellation, return and delivery rules are set out on the Delivery and Return Terms page.
5. Payment
• Ledger statements and collection entries on the Platform are informational. In a dispute, the Depot's commercial books, invoices, order and electronic system records and other lawful evidence the Member may submit are assessed under applicable law. • Payment terms, discounts and current-account / deferred payment conditions may be agreed separately between Depot and Member; the Platform is a technical tool supporting these processes. • Where offered on the Platform, the Member may pay the order amount online by credit or debit card. Card payments may be processed through the Depot's contracted payment service provider. Available payment methods and any installment options are shown at checkout. • Processing of card data and completion of the payment may, depending on the payment infrastructure used, be carried out on the payment service provider's secure systems. • If the payment is not completed successfully, the order is not treated as paid for card-payment purposes.
6. Product returns and refunds
• Product returns, damage / expiry and shipment issues are assessed under applicable rules, the Delivery and Return Terms and commercial practices agreed with the Member. • If a refund is approved for an order paid by card, the refund is generally made via the same payment method. The time for the amount to appear on the card or account may vary depending on the payment institution and the relevant bank. • For orders run on current account, cancellation or return results are generally offset on the ledger.
7. Website content
Texts, images and product information on the marketing site are for general information. Except where legally required, the Depot accepts no liability for misunderstandings caused by technical or typographical errors. Content may be updated without prior notice.
8. Intellectual property
Rights in Platform and site content, design, logos and software belong to the Depot or licensors. Unauthorized copying, reverse engineering or commercial republication is prohibited. The Member may use the Platform only within its own business activity.
9. Personal data
Processing of personal data is carried out under the KVKK Disclosure Text, Privacy Agreement and Cookie Policy. Data shared while using the Platform may be processed to provide the service, run order and payment processes, and meet legal obligations.
10. Limitation of liability
Except where legally required, the Depot is not liable for temporary unavailability caused by maintenance, internet outages, third-party infrastructure issues or force majeure. The Member is responsible for outcomes arising from misuse of the Platform.
11. Changes and effectiveness
The Depot may update the general provisions of this Agreement in line with changes in law, Platform features, payment methods or commercial processes. Updated provisions apply, unless otherwise required by law, to transactions and orders made after they are published. The order details and contract terms presented to and confirmed by the Member on the date an order is placed govern that order. Later changes do not, except where required by law, retroactively alter the terms of sales already formed.
12. Governing law and contact
This Agreement is governed by Turkish law. In a dispute, the Depot's commercial books, invoices, order and electronic system records and other lawful evidence the Member may submit are assessed under applicable law. Competent authorities and courts are determined under applicable legislation. DATA FARMA ECZA DEPOSU İLAÇ ANONİM ŞİRKETİ Address: Macun Mh. 187 Cd. No: 54/66 Yenimahalle/Ankara Tax ID: 2712070608 Phone: 0537 777 42 00 Email: info@datafarma.com.tr